Frequently Asked Questions About TradeSend

Learn how TradeSend connects trading platforms, applications, and systems through the TradeSend Protocol and Cloud Sync Network.


General TradeSend Questions

Understanding the TradeSend platform, architecture, and purpose.

What is TradeSend?

TradeSend is a trading infrastructure platform that enables connected trading systems, platforms, and applications to exchange trade information through a standardized synchronization layer powered by the TradeSend Protocol.


Is TradeSend a trade copier?

Yes. TradeSend can copy trades but it is more than just a trade copier. TradeSend provides modern trade synchronization infrastructure designed beyond traditional trade copying.


Traditional trade copiers focus on transferring orders between accounts. TradeSend provides a connectivity layer that allows different systems, applications, and platforms to communicate through a unified infrastructure.

What is the TradeSend Protocol?

The TradeSend Protocol is the standardized communication framework used to exchange trade related details between connected systems.


What is the TradeSend Cloud Sync Network?

The TradeSend Cloud Sync Network is the managed infrastructure layer that receives, processes, and distributes TradeSend Protocol messages between connected environments.


Synchronization Questions

Learn how TradeSend keeps connected systems synchronized.

How fast are systems synchronized?

TradeSend is designed for high-performance, low-latency synchronization between connected systems.


Under normal operating conditions, connected systems are typically synchronized within approximately 5 to 100 milliseconds, depending on factors such as network latency, platform response time, broker infrastructure, and server location.


Can different trading platforms communicate with each other?

Yes. TradeSend removes platform boundaries by allowing different trading environments to communicate through the TradeSend Protocol.

How does TradeSend handle different account sizes?

TradeSend supports configurable synchronization settings that allow trade activity to be adapted for different account sizes and trading requirements.


Customers can configure position scaling, contract scaling, and other synchronization parameters based on their workflow.


Configuration & Risk Management

Customize how connected systems synchronize and process trade information.

Risk Scaling

Configure position sizing adjustments between master and connected systems based on individual requirements.

Symbol Mapping

Map different instrument names between platforms and brokers to maintain accurate synchronization.

Size Scaling

Adjust position sizes when synchronizing between different account types and trading environments.



What configurable settings are available?

TradeSend provides configurable synchronization options that allow customers to customize their connected environments.

  • Broker to broker symbol mappings
  • Maximum allowed price slippage
  • Safety stop and limit orders
  • Symbol specific tick sizes

Does TradeSend require access to my trading accounts?

No. TradeSend does not require direct access to your brokerage accounts or personal account credentials. You maintain full control of your accounts and trading environments.


Product Questions

Learn how the TradeSend family of products extends the TradeSend infrastructure platform.

What is TradeSend Connect?

TradeSend Connect provides a family of integration services that enable trading platforms, applications, brokers, and external systems to communicate with the TradeSend Cloud Sync Network.


Each connector is designed for a specific system type and translates system-specific activity into standardized TradeSend Protocol messages, allowing different trading environments to participate within the same synchronization ecosystem.


When should I use TradeSend Connect?

TradeSend Connect is designed for customers who need to integrate different trading systems into the TradeSend ecosystem through dedicated connectors.


Examples include connecting trading platforms, broker environments, data sources, applications, and custom systems that need to exchange information through TradeSend infrastructure.

What is TradeSend Webhooks?

TradeSend Webhooks allows external applications and automation systems to communicate with the TradeSend Cloud Sync Network using standard HTTP requests.


This extends TradeSend beyond traditional trading platforms by allowing signal systems, websites, automation tools, and custom applications to participate in synchronization workflows.



What is TradeSend TCP?

TradeSend TCP provides high-performance communication between connected applications and the TradeSend Cloud Sync Network using persistent TCP socket connections.


Built for applications, enterprise systems, and professional trading infrastructure that require low-latency, high-throughput communication with minimal overhead.


Who is TradeSend TCP designed for?

TradeSend TCP is designed for developers, technology companies, trading firms, and organizations building high-performance applications that require reliable continuous communication with the TradeSend infrastructure.

What is TradeSend Websockets?

TradeSend Websockets provides real-time communication between browser-based applications and the TradeSend Cloud Sync Network through persistent WebSocket connections.


TradeSend Websockets is designed for browser-based applications, dashboards, and web platforms that need real-time communication with users.


Developers can build live dashboards, web trading platforms, and interactive financial applications that receive synchronized trading information instantly without repeated polling requests.



What is TradeSend API?

TradeSend API provides developers and businesses with programmatic access to the TradeSend Protocol and Cloud Sync Network.


Developers can build custom trading applications, automation systems, and financial technology integrations using the TradeSend infrastructure.


Who is TradeSend API designed for?

TradeSend API is designed for developers, technology companies, trading firms, and organizations building custom solutions that require direct integration with TradeSend.

Can TradeSend products work together?

Yes. TradeSend products are designed as connected layers of the same infrastructure platform.


Customers can combine TradeSend Connect, TradeSend Webhooks, and TradeSend API to create customized synchronization workflows based on their requirements.






Pricing & Account Questions

How does TradeSend pricing work?

TradeSend pricing is based on synchronization capacity. Each subscription includes a private TradeSend Cloud Sync Network environment with one master system and a defined number of connected endpoints.


Can I have multiple master systems?

Each TradeSend subscription is designed around one master system. Organizations requiring multiple master environments can use additional subscriptions or Enterprise solutions.

Who uses TradeSend?

TradeSend is designed for retail and professional traders, signal providers, developers, trading firms, and financial technology companies requiring reliable synchronization infrastructure.


Connect Your Trading Systems

Build connected trading workflows with TradeSend infrastructure.

Contact TradeSend